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FAQs

Laser Hair Removal
Radiofrequency microneedling
Advanced Electrolysis
Laser Tattoo Removal
Refunds & Cancellations
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Laser Hair Removal

Laser Hair Removal

Do I need a consultation/patch test for laser hair removal?

Patients undergo an initial consultation before treatment. During the consultation your Laser Hair Removal specialist will explain the treatment process, examine the areas of concern and gather some medical history details. They will also answer any questions you may have regarding Laser Hair Removal, and inform you of the likely number of treatments and costs to achieve optimum results. Upon wishing to proceed, you will be asked to sign a consent form and to undergo a test patch (the test patch will cost £25 which is then deductible from your treatment cost).

How many treatments do I need?

We recommend starting with a course of 8-10 treatments. The number of treatments you will need is dependent on many factors: the area being treated, the type of hair being treated, systemic factors such as medications, medical conditions, stress & hormonal influences such as PCOS for example. You will need at least 6-10 treatments to achieve optimum results. Once you achieve the maximum reduction of 80-90%, you will require maintenance treatments. A minimum of 3 maintenance treatments a year is recommended, but this can vary per client.

Is laser hair removal permanent?

While laser hair removal can delay or inhibit the hairs from growing, it’s not always a permanent solution to unwanted hair – unless the follicle is completely destroyed. You’ll usually undergo between 6 and 10 sessions to notice a significant reduction, as well as maintenance treatments.

What are the pre-care guidelines for laser hair removal?
  • What are the pre-care guidelines for laser hair removal?

     
    • Do not bleach or use depilatory cream for at least 4-6 weeks prior to your 1st treatment and stop using for the duration of the laser treatment.

    • No waxing, plucking, or threading at least 1 month prior to your treatment and stop these methods of hair removal for the duration of your laser treatment.

    • Shaving or cutting the hair is the only method of hair removal.

    • You MUST shave the area to be treated 24 hours before your laser treatment.

    • AHA/BHA facial/body scrub is recommended 1 week prior to and after your laser treatment.

    • Do not exfoliate the area being treated 2 days before and after your laser treatment.

    • Laser treatments cannot be done if the client has false or residue of false/natural tan on the area on the day of treatment.

    • You must use a recommended broad-spectrum SPF on all areas being treated when exposed to daylight.

    • No lotions or oils should be used on the area prior to your laser treatment.

    • Therapie Clinic cannot be responsible for shaving, this is up to the client. We cannot do the treatment on the day if the area is not prepared.

    • Always inform your laser specialist of any change in medication or medical history before your laser treatment begins.

    • Please make sure fake tan is not present on day of appointment and has been fully removed.

    • Please inform your laser specialist of any tattoos you may have or get through the duration of your treatment including semi-permanent make-up such as lips and eyebrows.

    • No antihistamines or anti-inflammatories should be taken 24 hours prior to the treatment.

What are the post-care guidelines for laser hair removal?
  • Immediately after your Cynosure Elite Plus treatment, you may notice the following normal expected responses reactions in the treatment area: Redness: this can last up to 7 days after your treatment.

  • Swelling particularly in the hair follicle area: this can last up to 7 days after your treatment.

  • You may feel heat and itchiness in the treatment area: this can last up to 7 days.

  • Darkening of pigment: Areas of skin with pigment may appear darker initially. Although these responses on the skin may feel very strong, these are normal expected responses to the treatment. Please make sure you are clear on the steps you should be taking to make sure you protect the treated area.

  • Avoid touching, scratching or picking the treated area.

  • Keep the area cool and wear loose clothing e.g. do not wear tights or jeans.

  • Apply Thérapie Post Laser Aid following treatment as often as you like.

  • Only Mineral-Based makeup can be used directly after the treatment. All other makeup should be avoided for 24 hours.

  • Avoid sun exposure for a minimum of 1 week after the treatment.

  • Use a Broad Spectrum SPF at all times.

  • Do not apply deodorant for 24hrs after the treatment.

  • Avoid very hot baths or showers for 24hrs.

  • Avoid steam rooms & saunas for 48hrs.

  • Avoid swimming in strongly chlorinated water for 48hrs.

  • Avoid treatments in the same area such as chemical peels, injectables, or derma pen treatments for 4 weeks.

  • You can use our recommended AHA/BHA Exfoliating Body/facial Cleanser to help exfoliate the affected hair. This should be used 3 days after treatment and then be used 3 times per week. This product will help the skin appear brighter and smoother!

How does laser hair removal work?

A laser is a concentrated beam of light that we use to target your unwanted hair. The light is converted to heat when it’s absorbed by the pigment in each hair, and this causes damage to the follicles where the hairs grow. This damage reduces future hair growth. You will be given eye protection while the treatment is being carried out.

Can I have laser when I have my period?

You can have Laser when you have your period however, we request that you wear a tampon during the treatment.

How will my skin look and feel after treatment?

As laser is a heat treatment, it is important to keep the skin as cool as possible post treatment. The below responses are normal to laser. The cooler you keep the skin, the quicker your skin will go back to its normal state:

  • Swelling

  • Itchiness

  • Redness

  • Darkening of freckles

  • Swollen follicles (PFO)

Do I need to shave for my consultation?

You are not required to shave for your consultation appointment. We advise having some hair growth in the area so your hair suitability can be assessed.

If I am taking medication, will this affect my laser hair removal treatment?

Some medications are contraindicated to Laser Hair removal. Please contact us directly if you are currently taking any medication and we will advise you further.

Are there any preparations for Laser Hair Removal?

In order for there to be hair in the follicles to treat, at least four weeks must pass between the last waxing, plucking, laser or IPL Hair Removal treatment. During the course of treatments, the patient should not wax or pluck at all, and the hair should not be bleached. Shaving the day before treatment is advised.

Are there possible side effects to laser hair removal?

You may experience some redness and an itching sensation can be experienced from 1-5 days after the treatment this is a natural histamine reaction.

Is there a timeframe I must use my laser hair removal course in?

Pre-paid treatments are valid for specific time periods based on the number of courses purchased:

  • Per session – 3 months

  • Course of 3 – 18 months

  • Course of 6 – 18 months

  • Course of 10 – 18 months

Can I wear false tan while having laser?

You can wear false tan in between your Laser treatments. All false tan must be removed from the skin 3 days prior to treatment. After your Laser treatment has been carried out, you should allow 3 days before re-applying false tan.

Can I have laser while pregnant or breastfeeding?

It is not recommended to have Laser Hair Removal treatments while pregnant or breastfeeding; however you can purchase any of our Special Offers and commence your treatments whenever you are ready.

What is the difference between ‘Any Bikini and Bikini’?

Any bikini includes a Hollywood or Brazilian bikini. The bikini line covers the bikini line area only.

What areas does ‘Full body’ Include?

The ‘Full body’ includes areas from the collar bones down to the toes. We also have a combination package for the ‘Full body including full face’ and this includes the entire body.

How long before my holidays can I have laser? How long after my holidays must I wait before having laser again?

You can have Laser hair removal carried out 5 days before you go on a holiday. After sun exposure, we cannot treat the skin for 4-12 weeks. This timeframe is case dependant for everyone. You must be at your natural skin tone to have your treatment carried out again.

Does laser hair removal hurt?

Some people relate to it as a sensation of an elastic band flicking on the skin. We have a cooling system built into the machine which cools the area as the laser works, making it very comfortable for clients.

Is there any recovery time and aftercare?

Your Laser Hair Removal therapist will explain the recovery and aftercare process, and at the end of each session they may apply aloe vera gel to treated areas, which can then be re-applied at home for two to three days following. During the initial period after treatment, the area may appear red, tender and slightly bumpy, which is perfectly normal. In very few cases, the skin tone may lighten or darken temporarily, or slight blistering may occur.

What results can I expect?

Immediate differences are not visible. Although the follicles have been damaged, the hairs appear to be still growing as the body ejects the hair left in the follicles. Hairs usually take between one and three weeks to work their way out.

Why do I need more than just one treatment?

Your hair has three different growth stages. For laser to work, we need the hair to be in the anagen stage which is the active stage of hair growth. However, only 1-30% of your hairs at any given time could be in the anagen stage. Every time you visit for your laser treatment, we are killing off a certain %, i.e. the hairs which are in the anagen stage.

How often can I have my treatments?

We recommend you leave a minimum of 4-8 weeks between your treatment times initially; this depends on the area you are treating and your hair cycle. As the number of growing hairs begin to reduce, we space out your treatments further to ensure we always catch the hair in the correct stage of growth, the anagen stage.

I have blonde hair. Can I still have laser?

Unfortunately, blonde, grey/white and red hair do not respond to laser hair removal treatment. The laser is attracted to the pigment in the hair and these hair colours do not produce any pigment so will not be effective.

Can you treat all skin types with laser hair removal?

Yes, all skin types are treatable at Thérapie Clinic as we only use medical-grade lasers with the most advanced technologies that allow us to do this safely and effectively.

What are the main differences between at home Laser Hair Removal and Professional Laser Hair Removal Treatments?

Professional Laser Hair Removal vs Laser Hair Removal at Home:

  • The latest laser technology vs A scaled-down, small, hand-held device

  • The most powerful light energy vs A fraction of the light power than what is used in professional machinery

  • Advanced configurations for all skin colours and various hair colour combinations vs Only a small range of hair and skin colours are compatible with at-home laser hair removal devices.

  • A trained, skilled operative working under medical guidance vs You can hurt yourself if not using the device properly

  • A treatment course of 6 to 8 sessions, every 6 weeks vs 8 to 12 sessions either every 1 – 2 weeks

  • Virtually Pain Free vs IPL can be painful

  • Precise hair removal from hidden areas vs Some areas can be missed

  • 90% of hair reduction vs About 70-80% of hair reduction

  • FDA approved vs Not all at-home hair removal devices are regulated by the FDA, so safety is not guaranteed.

Can I get Laser Hair Removal If I have a Tattoo?

Yes, it is safe to have laser hair removal if you have a tattoo. However, it is unsafe to laser directly over your tattoo. The area where you have your tattoo must be avoided for safety reasons. Tattoos must be covered completely by the Therapist before treatment is carried out. The protocol is 3 fingers width away from the tattoo to ensure maximum safety. Laser is designed to absorb into anything on the skin that contains dark pigment. Tattoos contain larger patches of pigment which will cause more heat to be absorbed by the laser. When laser is pulsed over the skin hair follicles are much smaller in size so the heat delivered by the laser will not be as destructive. This heat travels down the hair shaft and will destroy tiny cells at the base of the hair follicle. These interconnecting cells bring blood flow to the hair helping it to grow and if laser disables these hairs lose their blood supply and don’t regrow.

Radiofrequency microneedling

Radiofrequency microneedling

What is to be expected after the treatment?
  • Erythema (redness) 3-14 days

  • Possible edema (localised swelling) up to 2 weeks

  • Tiny needle holes/scabs may appear, lasting 7- 21 days

  • Possible bruising

  • Downtime 3 days – 2 weeks, depending on treatment parameters, client skin type & treatment response/side effects

  • Possible breakout, dry or itchy skin

What is the Post Care Treatment Advice for Radiofrequency microneedling?
  • Use an antiseptic product (e.g., Clinisept) immediately following treatment & for up to 3-5 days, or until needle holes have closed

  • Can cool skin post treatment to reduce discomfort/heat, with clean cooling method e.g., Cool packs

  • Use only tepid water and clean hands to clean face on first night after treatment

  • Avoid using makeup for 3 days post treatment or until needle holes close; mineral makeup with SPF 30 – 50 would be the makeup of choice thereafter ensuring applicators are clean prior to use

  • Avoid touching treated area (clean hands first if necessary to touch)

  • Once holes have closed you may use your usual products – though avoid exfoliating/retinol-based products for 5-7 days

  • Use an SPF moisturiser daily once holes have closed (with factor 30+) & for at least 6 weeks post treatment, but ideally ongoing for best results and skin protection

  • Avoid significant sun exposure or sunbeds for approx. 6 weeks post treatment, but ideally ongoing for best results and skin protection

  • Moisturise the skin liberally to resolve itching and dryness during the healing period; do not pick scabs

  • Occasionally a breakout may occur a few days post treatment; use of your skin antiseptic will prevent and treat this if it does occur

  • If you have any concerns following treatment with MORPHEUS8 please contact your practitioner immediately

What is the Pre-Care Treatment Advice For Radiofrequency microneedling?
  • Avoid sun exposure and tanning beds 4-6 weeks prior to treatment, this may vary based on the level of tanning

  • Inform your Specialist of any medical conditions or medications being taken

  • Please advise your specialist of any products, prescription creams that you may be applying to the area

  • Avoid anti-wrinkle injectables 2-4 weeks pre and post treatment if it is local to the area you wish to have treated

  • We will avoid areas with filler for 6 Months+

  • Discontinue use of retinol A/ Vitamin A on the treatment area one week prior to treatment

  • Avoid applying Salicylic or Glycolic acid to treatment area 1 week prior

  • Inform your specialist if there is any change in your health or medications since your last visit Back to contents 43

  • Avoid waxing treatment area 48 hours prior

  • Avoid laser hair removal local to the area 4 weeks pre and post treatment

  • Avoid tanning products on the area for 7-14 days prior to the treatment. Area should be false tan free

  • If you have excess body hair in the area it is recommended to shave 24-48 hours prior to treatment

How long is a treatment?

The treatment time ranges from 60-90 minutes depending on the area you are having treated.

How many treatments are needed?

Course of 3 treatments at 4-6-week intervals is recommended to achieve best results.

What are the benefits for your skin?

This treatment is known for its anti-ageing properties; from tightening and contouring sagging skin, to smoothing out fine lines and wrinkles, this skin rejuvenation technology is excellent for minimising the signs of ageing. It’s very popular to use this treatment to target the face, jowls, jawline, and neck. It is also excellent if you’re looking to improve the appearance of acne scars, micro-needling with radiofrequency energy is particularly effective.

Microneedling helps resurface the top layer of the skin, so it’s excellent for creating clearer, brighter, and more evenly toned skin. If you have active acne, however, you will not be eligible for treatment as the needles can spread bacteria from the acne and cause further breakouts. Radiofrequency microneedling is suitable for all skin tones and is the safest skin resurfacing option for people with Darker Fitzpatrick skin types. This treatment poses little to no risk of hypo or hyperpigmentation.

What skin conditions can Radiofrequency microneedling treat?
  • Fine lines

  • Wrinkles

  • Lax or mildly sagging skin

  • Rough or uneven skin texture

  • Large pores

  • Hyperpigmentation

  • Acne scarring

  • Stretch marks

  • Sun damage

  • Jowls

What is Radiofrequency microneedling?

Radiofrequency microneedling uses microneedling in conjunction with radiofrequency energy to treat the deeper layers of the skin. Microneedling uses tiny needles to repeatedly puncture the surface of the skin, causing controlled trauma that triggers a wound healing response in the area that in turn stimulates your skin to produce collagen.

Meanwhile, radiofrequency energy is delivered beneath the surface layers of the skin, and this causes coagulation in the tissues that creates collagen remodelling. The combination of these two skin rejuvenation technologies allows this treatment to target both the upper and lower layers of the skin the epidermis and dermis.

This results in deeper remodelling in the lower layers of the skin which improves the resurfacing effects of microneedling. The depth of the radiofrequency energy delivered can be customised to reach different depths of the dermal layers to address your unique skin concerns with greater precision.

Advanced Electrolysis

Advanced Electrolysis

Does advanced electrolysis hurt?

This treatment doesn’t hurt most people. You might feel a short, sharp sting that is a little painful.

What happens during advanced electrolysis?

When it comes to treating skin problems like blood spots, milia, and skin tags, advanced electrolysis is one of the safest and least invasive options. An extremely thin, clean, one-time-use probe is put into the flaw, which heats it up and seals it off.

What do I need to be aware of before my appointment?

Before your treatment, you should let the clinic know about any medications you are taking or changes in your health. Do not use any products with retinol, acids, or exfoliants for 48 hours before your treatment. BHAs, AHAs, and PHAs are all in this group. If you are getting work done on your face, it is best if you don’t wear any makeup to your visit.

How many sessions will I need?

You will need a certain number of lessons based on how many lesions you want to fix. During your first appointment at our clinic, your therapist will be able to tell you more about this.

Feel free to get in touch if your skin flaw isn’t on the list. Electrolysis can be used to get rid of a lot of different skin problems. For some conditions, you may need more than one treatment.

What effects will I feel afterward?

The skin may look pink or a little swollen for 24 to 48 hours after treatment. On the face, the treated area will usually scab over or crust over and fall off in 5 to 21 days. On the body, it will take 2 to 5 weeks. The skin under the scab may be a little pink after it falls off.

 

For 48 hours after your visit, you shouldn’t work out or use heat treatments. To help it heal, keep the area clean and dry and use aloe vera on it often. Always put on SPF. You can lightly clean the area with a cleaner that doesn’t have a scent the next day.

Laser Tattoo Removal

Advanced Electrolysis

Does advanced electrolysis hurt?

This treatment doesn’t hurt most people. You might feel a short, sharp sting that is a little painful.

What happens during advanced electrolysis?

When it comes to treating skin problems like blood spots, milia, and skin tags, advanced electrolysis is one of the safest and least invasive options. An extremely thin, clean, one-time-use probe is put into the flaw, which heats it up and seals it off.

What do I need to be aware of before my appointment?

Before your treatment, you should let the clinic know about any medications you are taking or changes in your health. Do not use any products with retinol, acids, or exfoliants for 48 hours before your treatment. BHAs, AHAs, and PHAs are all in this group. If you are getting work done on your face, it is best if you don’t wear any makeup to your visit.

How many sessions will I need?

You will need a certain number of lessons based on how many lesions you want to fix. During your first appointment at our clinic, your therapist will be able to tell you more about this.

Feel free to get in touch if your skin flaw isn’t on the list. Electrolysis can be used to get rid of a lot of different skin problems. For some conditions, you may need more than one treatment.

What effects will I feel afterward?

The skin may look pink or a little swollen for 24 to 48 hours after treatment. On the face, the treated area will usually scab over or crust over and fall off in 5 to 21 days. On the body, it will take 2 to 5 weeks. The skin under the scab may be a little pink after it falls off.

 

For 48 hours after your visit, you shouldn’t work out or use heat treatments. To help it heal, keep the area clean and dry and use aloe vera on it often. Always put on SPF. You can lightly clean the area with a cleaner that doesn’t have a scent the next day.

How does laser tattoo removal work?

We use a medical grade Q-Switch laser for tattoo removal. Tattoos are usually injected into the skin, and lie in the dermis, about 0.5 to 2.5mm below the surface. Because the tattoo ink becomes encapsulated in the collagen in your skin, the body’s natural defences are unable to remove it. Q-Switch laser tattoo removal treatment breaks up the collagen and the ink, so that the body’s defence system is able to attack and remove the tattoo.

 

Dermatologists acknowledge using an Active Q-Switch laser to remove unwanted multi-coloured tattoos as the ‘gold standard’ treatment – its efficacy and safety have been proved in numerous clinical trials, and outcomes are reliable with minimum risk of scarring.

Do you do laser Eyebrow tattoo removal?

Yes, we do!.

Like all body ink, eyebrow tattoos can be removed with laser technology.

Laser treatment can remove:

  • Permanent makeup

  • Cosmetic tattoos

  • Microblading

  • and more

Basically, it can remove any type of unwanted ink on or near your eyebrows. With a few pulses of laser light, your brow tattoos can be removed permanently.

There are a variety of reasons why people choose to get eyebrow tattoo removal treatment.

Did a face tattoo seem like a good idea a few years ago, but now you’re regretting it?

Were you thrilled by the prospect of microblading to fill in your sparse brows?

Did you think permanent makeup would save you hours of grooming, but your tattoo artist didn’t quite create your ideal shape?

Regardless of what your tattoos look like or why you got them, a few tattoo removal sessions can make them a thing of the past.

What is R20 Tattoo removal?

With R20 Tattoo Removal, the ‘R’ stands for repeating and the ’20’ stands for every twenty minutes. This method of tattoo removal enables our therapists to treat small black tattoos with one pass every twenty minutes, repeating four times in a single session. The result is a faster tattoo fading time than the conventional way.

Is there an initial consultation?

Patients undergo an initial consultation before treatment. During the consultation your Laser Tattoo Removal expert will explain the treatment process, examine the tattoo to be removed and gather some medical history details. They will also answer any questions you may have regarding the process, and inform you of the likely number of treatments and costs to achieve optimum results. If you wish to proceed, you will be asked to sign a consent form and to undergo a test patch (the test patch will cost £20 which is then deductible from your treatment cost).

Are there any preparations for laser tattoo removal?

Patients must make sure that they do not have a suntan or are wearing fake tan on the area to be treated. In addition, patients can also apply numbing cream to the area an hour before treatment and wrap it in cling-film. Over-the-counter numbing creams can be purchased from chemists.

What machinery is used?

We use the award winning Lynton Laser’s Lumina for our laser tattoo removal treatments, a state-of-the-art medical grade machine utilising Q-Switched laser technology.

Is anaesthetic used?

The patient can apply local anaesthetic cream approximately one hour before treatment begins, which can be purchased from a reputable chemist. Your therapist will explain in further detail and answer any questions during your initial consultation.

Is laser tattoo removal painful?

Most patients find laser tattoo removal treatment perfectly tolerable, likening it to hot pinpricks, or being flicked with a rubber band. To reduce discomfort, your therapist can provide a skin-cooling device, the Cryo 5, which can be used by you during treatment to direct cold air onto any specific area as required.

Is there any recovery time and aftercare?

Your laser tattoo removal specialist will explain the recovery and aftercare process during treatment. But as a general guideline, for the first three days following laser tattoo removal treatment, patients are advised to drink lots of water. During this initial period, the treated area may appear whitened or red, tender and slightly swollen. Occasionally the skin may also form some slight grazing. In very few cases, the skin tone may lighten or darken, or slight blistering may occur.

 

To protect against infection, the treated area should be covered by a dressing if any bleeding occurs. For the first two weeks following treatment (the drying out period) the skin must be allowed to heal naturally. The tattoo will gradually fade as the defence system of the body works on it. In the period of three to five weeks after treatment, to help the body’s natural processes disperse the ink, patients are advised to massage the treated area with aloe vera on a daily basis – following which the next laser tattoo removal treatment will be due or the overall course will come to an end.

 

Over the long term, there is rarely any change in texture or scarring, although this is possible, particularly in cases where grazes and scabs are not left alone to heal. The treated area may also lose some of its natural ability to tan, but this normally returns in time.

What results can be expected from laser tattoo removal?

Excellent results are expected, especially if patients follow the recovery and aftercare guidelines provided by the clinic and laser tattoo removal therapist.

How many sessions are needed?

The number of sessions needed to remove tattoos depends on the age, colour and density of the tattoo. Typically, professional tattoos can be removed in between six and twelve treatments, and amateur tattoos in between one and six treatments. Those planning to replace their tattoo with another may only require a few treatments. Note that individual treatment times vary depending on a variety of factors and treatments are usually booked six to ten weeks apart.

Refunds & Cancellations

Refund & Cancellation

How do I change the date or time of my appointment?

You can change your appointment online up to 48 hours in advance using our booking software. Alternatively, you can call the clinic, and our coordinator will assist in accommodating your request.

What is Skinoza Clinic’s cancellation policy?

We require 48 hours’ notice to reschedule or cancel all appointments.

For prepaid sessions, failure to cancel within that time frame will result in the forfeiture of that appointment.

 

If an appointment is canceled or changed within 48 hours of the scheduled time, the booking fee will be applied. Otherwise, it will be deducted from the treatment cost.

 

If a client has purchased a package and cancels or does not show up for an appointment, the treatment will be deducted from the package as per our policy. The clinic reserves the right to decide whether to save the treatment.

If the clinic decides to save the treatment and reschedule, a £25 administration fee will be applied, and the client will need to pay £25 to book a new appointment.

For unpaid service or consultations appointments, a charge of £25 will apply.

 

Skinoza Clinic is committed to exceeding your expectations with exceptional service throughout the course of your treatments.

We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.

Unfortunately, we cannot always guarantee that you’ll be treated by the same skin specialist or the exact time you desire for that individual appointment.

How far in advance should I book my appointments or reschedule?

We require 48 hours’ notice to reschedule or cancel all appointments.

We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.

If a client has purchased a package and cancels or does not show up for an appointment, the treatment will be deducted from the package as per our policy.

The clinic reserves the right to decide whether to save the treatment. If the clinic decides to save the treatment and reschedule, a £25 administration fee will be applied, and the client will need to pay £25 to book a new appointment.

Special Offers

Special offers and discounted items

Can I get a refund on discounted items?

All purchases of discounted items are final and non-refundable. We do not offer refunds, returns, or exchanges for products purchased at a discounted price. By proceeding with the purchase of discounted items, you acknowledge and agree to this no-refund policy.

What are the expiry dates for the different treatment packages at Skinoza Clinic?

Pre-paid treatments are valid for the time periods specified below:

Laser Hair Removal Expiry Dates

  • Per session – 3 months

  • Course of 3 – 18 months

  • Course of 6 – 18 months

  • Course of 10 – 18 months

Body Treatments

  • Any Purchase – 12 months

Skin Treatments

  • Single Purchase – 12 months

  • Course – 12 months

Injectables

  • Any Purchase – 12 months

I’ve purchased a prepaid laser treatment. Can I get a refund?

When you buy a course of treatments, you get a special discounted rate. The prices on our website are based on pre-paid treatment packages. Please keep in mind: If you remove any areas from the package, the price won’t be reduced; If you skip treatment for part of the package, you won’t be entitled to have it treated later as part of the same course. All laser treatments must be booked and paid for in advance.

Do you offer gift vouchers/cards?

You can purchase an e-voucher on the Sale section online or alternatively, you can purchase a physical voucher in clinic or over the phone.

I purchased a voucher. How do I book an appointment?

After purchasing the voucher, you should have received a confirmation email. To book your appointment, please call the clinic directly.

Do you have monthly plans?

Treat yourself or someone special with a Skinoza gift voucher, now with the option to pay in full or split the cost using Klarna.

At checkout, you can:

  • Pay the full amount upfront, or
  • Split the payment into 3 equal, interest-free monthly instalments with Klarna.

The first payment is made at purchase and next two are collected every 30 days.

No fees, no interest when paid on time

When choosing your voucher, we recommend selecting an amount closest to the value of your treatment:

If you choose a higher amount, any extra will be saved to your Skinoza account and can be used toward future treatments.

If you choose a lower amount, the remaining balance can simply be paid at your appointment.

Enjoy flexible payments and full control over your beauty treatment experience — it’s never been easier!

 

 

 

VoucherKlarna Payment Plan
Voucher £1003 payments of £33.33
Voucher £2003 payments of £66.67
Voucher £3003 payments of £100.00
Voucher £4003 payments of £133.33
Voucher £5003 payments of £166.67
Voucher £6003 payments of £200.00
Voucher £7003 payments of £233.33
Voucher £8003 payments of £266.67
Voucher £9003 payments of £300.00
Voucher £10003 payments of £333.33
Voucher £11003 payments of £366.67
Voucher £12003 payments of £400.00
Voucher £13003 payments of £433.33
Voucher £14003 payments of £466.67
Voucher £15003 payments of £500.00
Voucher £16003 payments of £533.33
Voucher £17003 payments of £566.67
Voucher £18003 payments of £600.00
Voucher £19003 payments of £633.33
Voucher £20003 payments of £666.67

Laser Hair Removal
Radiofrequency microneedling
Advanced Electrolysis
Laser Tattoo Removal
Refunds & Cancellations
Special Offers
Laser Hair Removal

Laser Hair Removal

Do I need a consultation/patch test for laser hair removal?

Patients undergo an initial consultation before treatment. During the consultation your Laser Hair Removal specialist will explain the treatment process, examine the areas of concern and gather some medical history details. They will also answer any questions you may have regarding Laser Hair Removal, and inform you of the likely number of treatments and costs to achieve optimum results. Upon wishing to proceed, you will be asked to sign a consent form and to undergo a test patch (the test patch will cost £25 which is then deductible from your treatment cost).

How many treatments do I need?

We recommend starting with a course of 8-10 treatments. The number of treatments you will need is dependent on many factors: the area being treated, the type of hair being treated, systemic factors such as medications, medical conditions, stress & hormonal influences such as PCOS for example. You will need at least 6-10 treatments to achieve optimum results. Once you achieve the maximum reduction of 80-90%, you will require maintenance treatments. A minimum of 3 maintenance treatments a year is recommended, but this can vary per client.

Is laser hair removal permanent?

While laser hair removal can delay or inhibit the hairs from growing, it’s not always a permanent solution to unwanted hair – unless the follicle is completely destroyed. You’ll usually undergo between 6 and 10 sessions to notice a significant reduction, as well as maintenance treatments.

What are the pre-care guidelines for laser hair removal?
  • What are the pre-care guidelines for laser hair removal?

     
    • Do not bleach or use depilatory cream for at least 4-6 weeks prior to your 1st treatment and stop using for the duration of the laser treatment.

    • No waxing, plucking, or threading at least 1 month prior to your treatment and stop these methods of hair removal for the duration of your laser treatment.

    • Shaving or cutting the hair is the only method of hair removal.

    • You MUST shave the area to be treated 24 hours before your laser treatment.

    • AHA/BHA facial/body scrub is recommended 1 week prior to and after your laser treatment.

    • Do not exfoliate the area being treated 2 days before and after your laser treatment.

    • Laser treatments cannot be done if the client has false or residue of false/natural tan on the area on the day of treatment.

    • You must use a recommended broad-spectrum SPF on all areas being treated when exposed to daylight.

    • No lotions or oils should be used on the area prior to your laser treatment.

    • Therapie Clinic cannot be responsible for shaving, this is up to the client. We cannot do the treatment on the day if the area is not prepared.

    • Always inform your laser specialist of any change in medication or medical history before your laser treatment begins.

    • Please make sure fake tan is not present on day of appointment and has been fully removed.

    • Please inform your laser specialist of any tattoos you may have or get through the duration of your treatment including semi-permanent make-up such as lips and eyebrows.

    • No antihistamines or anti-inflammatories should be taken 24 hours prior to the treatment.

What are the post-care guidelines for laser hair removal?
  • Immediately after your Cynosure Elite Plus treatment, you may notice the following normal expected responses reactions in the treatment area: Redness: this can last up to 7 days after your treatment.

  • Swelling particularly in the hair follicle area: this can last up to 7 days after your treatment.

  • You may feel heat and itchiness in the treatment area: this can last up to 7 days.

  • Darkening of pigment: Areas of skin with pigment may appear darker initially. Although these responses on the skin may feel very strong, these are normal expected responses to the treatment. Please make sure you are clear on the steps you should be taking to make sure you protect the treated area.

  • Avoid touching, scratching or picking the treated area.

  • Keep the area cool and wear loose clothing e.g. do not wear tights or jeans.

  • Apply Thérapie Post Laser Aid following treatment as often as you like.

  • Only Mineral-Based makeup can be used directly after the treatment. All other makeup should be avoided for 24 hours.

  • Avoid sun exposure for a minimum of 1 week after the treatment.

  • Use a Broad Spectrum SPF at all times.

  • Do not apply deodorant for 24hrs after the treatment.

  • Avoid very hot baths or showers for 24hrs.

  • Avoid steam rooms & saunas for 48hrs.

  • Avoid swimming in strongly chlorinated water for 48hrs.

  • Avoid treatments in the same area such as chemical peels, injectables, or derma pen treatments for 4 weeks.

  • You can use our recommended AHA/BHA Exfoliating Body/facial Cleanser to help exfoliate the affected hair. This should be used 3 days after treatment and then be used 3 times per week. This product will help the skin appear brighter and smoother!

How does laser hair removal work?

A laser is a concentrated beam of light that we use to target your unwanted hair. The light is converted to heat when it’s absorbed by the pigment in each hair, and this causes damage to the follicles where the hairs grow. This damage reduces future hair growth. You will be given eye protection while the treatment is being carried out.

Can I have laser when I have my period?

You can have Laser when you have your period however, we request that you wear a tampon during the treatment.

How will my skin look and feel after treatment?

As laser is a heat treatment, it is important to keep the skin as cool as possible post treatment. The below responses are normal to laser. The cooler you keep the skin, the quicker your skin will go back to its normal state:

  • Swelling

  • Itchiness

  • Redness

  • Darkening of freckles

  • Swollen follicles (PFO)

Do I need to shave for my consultation?

You are not required to shave for your consultation appointment. We advise having some hair growth in the area so your hair suitability can be assessed.

If I am taking medication, will this affect my laser hair removal treatment?

Some medications are contraindicated to Laser Hair removal. Please contact us directly if you are currently taking any medication and we will advise you further.

Are there any preparations for Laser Hair Removal?

In order for there to be hair in the follicles to treat, at least four weeks must pass between the last waxing, plucking, laser or IPL Hair Removal treatment. During the course of treatments, the patient should not wax or pluck at all, and the hair should not be bleached. Shaving the day before treatment is advised.

Are there possible side effects to laser hair removal?

You may experience some redness and an itching sensation can be experienced from 1-5 days after the treatment this is a natural histamine reaction.

Is there a timeframe I must use my laser hair removal course in?

Pre-paid treatments are valid for specific time periods based on the number of courses purchased:

  • Per session – 3 months

  • Course of 3 – 18 months

  • Course of 6 – 18 months

  • Course of 10 – 18 months

Can I wear false tan while having laser?

You can wear false tan in between your Laser treatments. All false tan must be removed from the skin 3 days prior to treatment. After your Laser treatment has been carried out, you should allow 3 days before re-applying false tan.

Can I have laser while pregnant or breastfeeding?

It is not recommended to have Laser Hair Removal treatments while pregnant or breastfeeding; however you can purchase any of our Special Offers and commence your treatments whenever you are ready.

What is the difference between ‘Any Bikini and Bikini’?

Any bikini includes a Hollywood or Brazilian bikini. The bikini line covers the bikini line area only.

What areas does ‘Full body’ Include?

The ‘Full body’ includes areas from the collar bones down to the toes. We also have a combination package for the ‘Full body including full face’ and this includes the entire body.

How long before my holidays can I have laser? How long after my holidays must I wait before having laser again?

You can have Laser hair removal carried out 5 days before you go on a holiday. After sun exposure, we cannot treat the skin for 4-12 weeks. This timeframe is case dependant for everyone. You must be at your natural skin tone to have your treatment carried out again.

Does laser hair removal hurt?

Some people relate to it as a sensation of an elastic band flicking on the skin. We have a cooling system built into the machine which cools the area as the laser works, making it very comfortable for clients.

Is there any recovery time and aftercare?

Your Laser Hair Removal therapist will explain the recovery and aftercare process, and at the end of each session they may apply aloe vera gel to treated areas, which can then be re-applied at home for two to three days following. During the initial period after treatment, the area may appear red, tender and slightly bumpy, which is perfectly normal. In very few cases, the skin tone may lighten or darken temporarily, or slight blistering may occur.

What results can I expect?

Immediate differences are not visible. Although the follicles have been damaged, the hairs appear to be still growing as the body ejects the hair left in the follicles. Hairs usually take between one and three weeks to work their way out.

Why do I need more than just one treatment?

Your hair has three different growth stages. For laser to work, we need the hair to be in the anagen stage which is the active stage of hair growth. However, only 1-30% of your hairs at any given time could be in the anagen stage. Every time you visit for your laser treatment, we are killing off a certain %, i.e. the hairs which are in the anagen stage.

How often can I have my treatments?

We recommend you leave a minimum of 4-8 weeks between your treatment times initially; this depends on the area you are treating and your hair cycle. As the number of growing hairs begin to reduce, we space out your treatments further to ensure we always catch the hair in the correct stage of growth, the anagen stage.

I have blonde hair. Can I still have laser?

Unfortunately, blonde, grey/white and red hair do not respond to laser hair removal treatment. The laser is attracted to the pigment in the hair and these hair colours do not produce any pigment so will not be effective.

Can you treat all skin types with laser hair removal?

Yes, all skin types are treatable at Thérapie Clinic as we only use medical-grade lasers with the most advanced technologies that allow us to do this safely and effectively.

What are the main differences between at home Laser Hair Removal and Professional Laser Hair Removal Treatments?

Professional Laser Hair Removal vs Laser Hair Removal at Home:

  • The latest laser technology vs A scaled-down, small, hand-held device

  • The most powerful light energy vs A fraction of the light power than what is used in professional machinery

  • Advanced configurations for all skin colours and various hair colour combinations vs Only a small range of hair and skin colours are compatible with at-home laser hair removal devices.

  • A trained, skilled operative working under medical guidance vs You can hurt yourself if not using the device properly

  • A treatment course of 6 to 8 sessions, every 6 weeks vs 8 to 12 sessions either every 1 – 2 weeks

  • Virtually Pain Free vs IPL can be painful

  • Precise hair removal from hidden areas vs Some areas can be missed

  • 90% of hair reduction vs About 70-80% of hair reduction

  • FDA approved vs Not all at-home hair removal devices are regulated by the FDA, so safety is not guaranteed.

Can I get Laser Hair Removal If I have a Tattoo?

Yes, it is safe to have laser hair removal if you have a tattoo. However, it is unsafe to laser directly over your tattoo. The area where you have your tattoo must be avoided for safety reasons. Tattoos must be covered completely by the Therapist before treatment is carried out. The protocol is 3 fingers width away from the tattoo to ensure maximum safety. Laser is designed to absorb into anything on the skin that contains dark pigment. Tattoos contain larger patches of pigment which will cause more heat to be absorbed by the laser. When laser is pulsed over the skin hair follicles are much smaller in size so the heat delivered by the laser will not be as destructive. This heat travels down the hair shaft and will destroy tiny cells at the base of the hair follicle. These interconnecting cells bring blood flow to the hair helping it to grow and if laser disables these hairs lose their blood supply and don’t regrow.

Radiofrequency microneedling

Radiofrequency microneedling

What is to be expected after the treatment?
  • Erythema (redness) 3-14 days

  • Possible edema (localised swelling) up to 2 weeks

  • Tiny needle holes/scabs may appear, lasting 7- 21 days

  • Possible bruising

  • Downtime 3 days – 2 weeks, depending on treatment parameters, client skin type & treatment response/side effects

  • Possible breakout, dry or itchy skin

What is the Post Care Treatment Advice for Radiofrequency microneedling?
  • Use an antiseptic product (e.g., Clinisept) immediately following treatment & for up to 3-5 days, or until needle holes have closed

  • Can cool skin post treatment to reduce discomfort/heat, with clean cooling method e.g., Cool packs

  • Use only tepid water and clean hands to clean face on first night after treatment

  • Avoid using makeup for 3 days post treatment or until needle holes close; mineral makeup with SPF 30 – 50 would be the makeup of choice thereafter ensuring applicators are clean prior to use

  • Avoid touching treated area (clean hands first if necessary to touch)

  • Once holes have closed you may use your usual products – though avoid exfoliating/retinol-based products for 5-7 days

  • Use an SPF moisturiser daily once holes have closed (with factor 30+) & for at least 6 weeks post treatment, but ideally ongoing for best results and skin protection

  • Avoid significant sun exposure or sunbeds for approx. 6 weeks post treatment, but ideally ongoing for best results and skin protection

  • Moisturise the skin liberally to resolve itching and dryness during the healing period; do not pick scabs

  • Occasionally a breakout may occur a few days post treatment; use of your skin antiseptic will prevent and treat this if it does occur

  • If you have any concerns following treatment with MORPHEUS8 please contact your practitioner immediately

What is the Pre-Care Treatment Advice For Radiofrequency microneedling?
  • Avoid sun exposure and tanning beds 4-6 weeks prior to treatment, this may vary based on the level of tanning

  • Inform your Specialist of any medical conditions or medications being taken

  • Please advise your specialist of any products, prescription creams that you may be applying to the area

  • Avoid anti-wrinkle injectables 2-4 weeks pre and post treatment if it is local to the area you wish to have treated

  • We will avoid areas with filler for 6 Months+

  • Discontinue use of retinol A/ Vitamin A on the treatment area one week prior to treatment

  • Avoid applying Salicylic or Glycolic acid to treatment area 1 week prior

  • Inform your specialist if there is any change in your health or medications since your last visit Back to contents 43

  • Avoid waxing treatment area 48 hours prior

  • Avoid laser hair removal local to the area 4 weeks pre and post treatment

  • Avoid tanning products on the area for 7-14 days prior to the treatment. Area should be false tan free

  • If you have excess body hair in the area it is recommended to shave 24-48 hours prior to treatment

How long is a treatment?

The treatment time ranges from 60-90 minutes depending on the area you are having treated.

How many treatments are needed?

Course of 3 treatments at 4-6-week intervals is recommended to achieve best results.

What are the benefits for your skin?

This treatment is known for its anti-ageing properties; from tightening and contouring sagging skin, to smoothing out fine lines and wrinkles, this skin rejuvenation technology is excellent for minimising the signs of ageing. It’s very popular to use this treatment to target the face, jowls, jawline, and neck. It is also excellent if you’re looking to improve the appearance of acne scars, micro-needling with radiofrequency energy is particularly effective.

Microneedling helps resurface the top layer of the skin, so it’s excellent for creating clearer, brighter, and more evenly toned skin. If you have active acne, however, you will not be eligible for treatment as the needles can spread bacteria from the acne and cause further breakouts. Radiofrequency microneedling is suitable for all skin tones and is the safest skin resurfacing option for people with Darker Fitzpatrick skin types. This treatment poses little to no risk of hypo or hyperpigmentation.

What skin conditions can Radiofrequency microneedling treat?
  • Fine lines

  • Wrinkles

  • Lax or mildly sagging skin

  • Rough or uneven skin texture

  • Large pores

  • Hyperpigmentation

  • Acne scarring

  • Stretch marks

  • Sun damage

  • Jowls

What is Radiofrequency microneedling?

Radiofrequency microneedling uses microneedling in conjunction with radiofrequency energy to treat the deeper layers of the skin. Microneedling uses tiny needles to repeatedly puncture the surface of the skin, causing controlled trauma that triggers a wound healing response in the area that in turn stimulates your skin to produce collagen.

Meanwhile, radiofrequency energy is delivered beneath the surface layers of the skin, and this causes coagulation in the tissues that creates collagen remodelling. The combination of these two skin rejuvenation technologies allows this treatment to target both the upper and lower layers of the skin the epidermis and dermis.

This results in deeper remodelling in the lower layers of the skin which improves the resurfacing effects of microneedling. The depth of the radiofrequency energy delivered can be customised to reach different depths of the dermal layers to address your unique skin concerns with greater precision.

Advanced Electrolysis

Advanced Electrolysis

Does advanced electrolysis hurt?

This treatment doesn’t hurt most people. You might feel a short, sharp sting that is a little painful.

What happens during advanced electrolysis?

When it comes to treating skin problems like blood spots, milia, and skin tags, advanced electrolysis is one of the safest and least invasive options. An extremely thin, clean, one-time-use probe is put into the flaw, which heats it up and seals it off.

What do I need to be aware of before my appointment?

Before your treatment, you should let the clinic know about any medications you are taking or changes in your health. Do not use any products with retinol, acids, or exfoliants for 48 hours before your treatment. BHAs, AHAs, and PHAs are all in this group. If you are getting work done on your face, it is best if you don’t wear any makeup to your visit.

How many sessions will I need?

You will need a certain number of lessons based on how many lesions you want to fix. During your first appointment at our clinic, your therapist will be able to tell you more about this.

Feel free to get in touch if your skin flaw isn’t on the list. Electrolysis can be used to get rid of a lot of different skin problems. For some conditions, you may need more than one treatment.

What effects will I feel afterward?

The skin may look pink or a little swollen for 24 to 48 hours after treatment. On the face, the treated area will usually scab over or crust over and fall off in 5 to 21 days. On the body, it will take 2 to 5 weeks. The skin under the scab may be a little pink after it falls off.

 

For 48 hours after your visit, you shouldn’t work out or use heat treatments. To help it heal, keep the area clean and dry and use aloe vera on it often. Always put on SPF. You can lightly clean the area with a cleaner that doesn’t have a scent the next day.

Laser Tattoo Removal

Advanced Electrolysis

Does advanced electrolysis hurt?

This treatment doesn’t hurt most people. You might feel a short, sharp sting that is a little painful.

What happens during advanced electrolysis?

When it comes to treating skin problems like blood spots, milia, and skin tags, advanced electrolysis is one of the safest and least invasive options. An extremely thin, clean, one-time-use probe is put into the flaw, which heats it up and seals it off.

What do I need to be aware of before my appointment?

Before your treatment, you should let the clinic know about any medications you are taking or changes in your health. Do not use any products with retinol, acids, or exfoliants for 48 hours before your treatment. BHAs, AHAs, and PHAs are all in this group. If you are getting work done on your face, it is best if you don’t wear any makeup to your visit.

How many sessions will I need?

You will need a certain number of lessons based on how many lesions you want to fix. During your first appointment at our clinic, your therapist will be able to tell you more about this.

Feel free to get in touch if your skin flaw isn’t on the list. Electrolysis can be used to get rid of a lot of different skin problems. For some conditions, you may need more than one treatment.

What effects will I feel afterward?

The skin may look pink or a little swollen for 24 to 48 hours after treatment. On the face, the treated area will usually scab over or crust over and fall off in 5 to 21 days. On the body, it will take 2 to 5 weeks. The skin under the scab may be a little pink after it falls off.

 

For 48 hours after your visit, you shouldn’t work out or use heat treatments. To help it heal, keep the area clean and dry and use aloe vera on it often. Always put on SPF. You can lightly clean the area with a cleaner that doesn’t have a scent the next day.

How does laser tattoo removal work?

We use a medical grade Q-Switch laser for tattoo removal. Tattoos are usually injected into the skin, and lie in the dermis, about 0.5 to 2.5mm below the surface. Because the tattoo ink becomes encapsulated in the collagen in your skin, the body’s natural defences are unable to remove it. Q-Switch laser tattoo removal treatment breaks up the collagen and the ink, so that the body’s defence system is able to attack and remove the tattoo.

 

Dermatologists acknowledge using an Active Q-Switch laser to remove unwanted multi-coloured tattoos as the ‘gold standard’ treatment – its efficacy and safety have been proved in numerous clinical trials, and outcomes are reliable with minimum risk of scarring.

Do you do laser Eyebrow tattoo removal?

Yes, we do!.

Like all body ink, eyebrow tattoos can be removed with laser technology.

Laser treatment can remove:

  • Permanent makeup

  • Cosmetic tattoos

  • Microblading

  • and more

Basically, it can remove any type of unwanted ink on or near your eyebrows. With a few pulses of laser light, your brow tattoos can be removed permanently.

There are a variety of reasons why people choose to get eyebrow tattoo removal treatment.

Did a face tattoo seem like a good idea a few years ago, but now you’re regretting it?

Were you thrilled by the prospect of microblading to fill in your sparse brows?

Did you think permanent makeup would save you hours of grooming, but your tattoo artist didn’t quite create your ideal shape?

Regardless of what your tattoos look like or why you got them, a few tattoo removal sessions can make them a thing of the past.

What is R20 Tattoo removal?

With R20 Tattoo Removal, the ‘R’ stands for repeating and the ’20’ stands for every twenty minutes. This method of tattoo removal enables our therapists to treat small black tattoos with one pass every twenty minutes, repeating four times in a single session. The result is a faster tattoo fading time than the conventional way.

Is there an initial consultation?

Patients undergo an initial consultation before treatment. During the consultation your Laser Tattoo Removal expert will explain the treatment process, examine the tattoo to be removed and gather some medical history details. They will also answer any questions you may have regarding the process, and inform you of the likely number of treatments and costs to achieve optimum results. If you wish to proceed, you will be asked to sign a consent form and to undergo a test patch (the test patch will cost £20 which is then deductible from your treatment cost).

Are there any preparations for laser tattoo removal?

Patients must make sure that they do not have a suntan or are wearing fake tan on the area to be treated. In addition, patients can also apply numbing cream to the area an hour before treatment and wrap it in cling-film. Over-the-counter numbing creams can be purchased from chemists.

What machinery is used?

We use the award winning Lynton Laser’s Lumina for our laser tattoo removal treatments, a state-of-the-art medical grade machine utilising Q-Switched laser technology.

Is anaesthetic used?

The patient can apply local anaesthetic cream approximately one hour before treatment begins, which can be purchased from a reputable chemist. Your therapist will explain in further detail and answer any questions during your initial consultation.

Is laser tattoo removal painful?

Most patients find laser tattoo removal treatment perfectly tolerable, likening it to hot pinpricks, or being flicked with a rubber band. To reduce discomfort, your therapist can provide a skin-cooling device, the Cryo 5, which can be used by you during treatment to direct cold air onto any specific area as required.

Is there any recovery time and aftercare?

Your laser tattoo removal specialist will explain the recovery and aftercare process during treatment. But as a general guideline, for the first three days following laser tattoo removal treatment, patients are advised to drink lots of water. During this initial period, the treated area may appear whitened or red, tender and slightly swollen. Occasionally the skin may also form some slight grazing. In very few cases, the skin tone may lighten or darken, or slight blistering may occur.

 

To protect against infection, the treated area should be covered by a dressing if any bleeding occurs. For the first two weeks following treatment (the drying out period) the skin must be allowed to heal naturally. The tattoo will gradually fade as the defence system of the body works on it. In the period of three to five weeks after treatment, to help the body’s natural processes disperse the ink, patients are advised to massage the treated area with aloe vera on a daily basis – following which the next laser tattoo removal treatment will be due or the overall course will come to an end.

 

Over the long term, there is rarely any change in texture or scarring, although this is possible, particularly in cases where grazes and scabs are not left alone to heal. The treated area may also lose some of its natural ability to tan, but this normally returns in time.

What results can be expected from laser tattoo removal?

Excellent results are expected, especially if patients follow the recovery and aftercare guidelines provided by the clinic and laser tattoo removal therapist.

How many sessions are needed?

The number of sessions needed to remove tattoos depends on the age, colour and density of the tattoo. Typically, professional tattoos can be removed in between six and twelve treatments, and amateur tattoos in between one and six treatments. Those planning to replace their tattoo with another may only require a few treatments. Note that individual treatment times vary depending on a variety of factors and treatments are usually booked six to ten weeks apart.

Refunds & Cancellations

Refund & Cancellation

How do I change the date or time of my appointment?

You can change your appointment online up to 48 hours in advance using our booking software. Alternatively, you can call the clinic, and our coordinator will assist in accommodating your request.

What is Skinoza Clinic’s cancellation policy?

We require 48 hours’ notice to reschedule or cancel all appointments.

For prepaid sessions, failure to cancel within that time frame will result in the forfeiture of that appointment.

 

If an appointment is canceled or changed within 48 hours of the scheduled time, the booking fee will be applied. Otherwise, it will be deducted from the treatment cost.

 

If a client has purchased a package and cancels or does not show up for an appointment, the treatment will be deducted from the package as per our policy. The clinic reserves the right to decide whether to save the treatment.

If the clinic decides to save the treatment and reschedule, a £25 administration fee will be applied, and the client will need to pay £25 to book a new appointment.

For unpaid service or consultations appointments, a charge of £25 will apply.

 

Skinoza Clinic is committed to exceeding your expectations with exceptional service throughout the course of your treatments.

We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.

Unfortunately, we cannot always guarantee that you’ll be treated by the same skin specialist or the exact time you desire for that individual appointment.

How far in advance should I book my appointments or reschedule?

We require 48 hours’ notice to reschedule or cancel all appointments.

We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.

If a client has purchased a package and cancels or does not show up for an appointment, the treatment will be deducted from the package as per our policy.

The clinic reserves the right to decide whether to save the treatment. If the clinic decides to save the treatment and reschedule, a £25 administration fee will be applied, and the client will need to pay £25 to book a new appointment.

Special Offers

Special offers and discounted items

Can I get a refund on discounted items?

All purchases of discounted items are final and non-refundable. We do not offer refunds, returns, or exchanges for products purchased at a discounted price. By proceeding with the purchase of discounted items, you acknowledge and agree to this no-refund policy.

What are the expiry dates for the different treatment packages at Skinoza Clinic?

Pre-paid treatments are valid for the time periods specified below:

Laser Hair Removal Expiry Dates

  • Per session – 3 months

  • Course of 3 – 18 months

  • Course of 6 – 18 months

  • Course of 10 – 18 months

Body Treatments

  • Any Purchase – 12 months

Skin Treatments

  • Single Purchase – 12 months

  • Course – 12 months

Injectables

  • Any Purchase – 12 months

I’ve purchased a prepaid laser treatment. Can I get a refund?

When you buy a course of treatments, you get a special discounted rate. The prices on our website are based on pre-paid treatment packages. Please keep in mind: If you remove any areas from the package, the price won’t be reduced; If you skip treatment for part of the package, you won’t be entitled to have it treated later as part of the same course. All laser treatments must be booked and paid for in advance.

Do you offer gift vouchers/cards?

You can purchase an e-voucher on the Sale section online or alternatively, you can purchase a physical voucher in clinic or over the phone.

I purchased a voucher. How do I book an appointment?

After purchasing the voucher, you should have received a confirmation email. To book your appointment, please call the clinic directly.

Do you have monthly plans?

Treat yourself or someone special with a Skinoza gift voucher, now with the option to pay in full or split the cost using Klarna.

At checkout, you can:

  • Pay the full amount upfront, or
  • Split the payment into 3 equal, interest-free monthly instalments with Klarna.

The first payment is made at purchase and next two are collected every 30 days.

No fees, no interest when paid on time

When choosing your voucher, we recommend selecting an amount closest to the value of your treatment:

If you choose a higher amount, any extra will be saved to your Skinoza account and can be used toward future treatments.

If you choose a lower amount, the remaining balance can simply be paid at your appointment.

Enjoy flexible payments and full control over your beauty treatment experience — it’s never been easier!

 

 

 

VoucherKlarna Payment Plan
Voucher £1003 payments of £33.33
Voucher £2003 payments of £66.67
Voucher £3003 payments of £100.00
Voucher £4003 payments of £133.33
Voucher £5003 payments of £166.67
Voucher £6003 payments of £200.00
Voucher £7003 payments of £233.33
Voucher £8003 payments of £266.67
Voucher £9003 payments of £300.00
Voucher £10003 payments of £333.33
Voucher £11003 payments of £366.67
Voucher £12003 payments of £400.00
Voucher £13003 payments of £433.33
Voucher £14003 payments of £466.67
Voucher £15003 payments of £500.00
Voucher £16003 payments of £533.33
Voucher £17003 payments of £566.67
Voucher £18003 payments of £600.00
Voucher £19003 payments of £633.33
Voucher £20003 payments of £666.67

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CONTACT US

  • [email protected]
  • +44 20 3026 6094
  • Skinoza Clinic Greenwich
  • Skinoza Clinic Orpington
  • Skinoza Clinic Blackhorse

SITE MAP

  • Home
  • About
  • Sale
  • Contact
  • Blog
  • Consent Forms
  • Skinoza Academy
  • Pre & Post Treatment

TREATMENTS

  • Laser Hair Removal
  • Anti-wrinkle Injections
  • Dermal Fillers
  • Profhilo
  • Skin Treatments
  • Tattoo Removal
  • Beauty

LEGAL & POLICIES

  • Terms & Conditions
  • Cancelation Policy
  • Privacy Policy
  • FAQs
© 2025 Skinoza Clinic. All rights reserved.
Instagram Facebook-f Youtube Pinterest

CONTACT US

  • [email protected]
  • +44 20 3026 6094
  • Skinoza Clinic Greenwich
  • Skinoza Clinic Orpington
  • Skinoza Clinic Blackhorse

SITE MAP

  • Home
  • About
  • Sale
  • Contact
  • Blog
  • Consent Forms
  • Skinoza Academy
  • Pre & Post Treatment

TREATMENTS

  • Laser Hair Removal
  • Anti-wrinkle Injections
  • Dermal Fillers
  • Profhilo
  • Skin Treatments
  • Tattoo Removal
  • Beauty
  • Terms & Conditions
  • Cancelation Policy
  • Privacy Policy
  • FAQs
© 2025 Skinoza Clinic. All rights reserved.